Updated November 4, 2026Advertiser Disclosure
The short answer
The right patient engagement software for your dental office depends on what’s slipping away from you right now: empty chairs, overdue recalls or balances nobody has time to chase. If you want phones and patient texting in one place, start with Weave. If you want dental reminders, recall and marketing from one company, look at RevenueWell. If you’re keeping your phone company and want booking, forms and payments connected to your practice software, look at NexHealth. Before you sign anything, get the HIPAA agreement in writing, watch a booking land in your own practice software, and read how you get out of the contract.
Prices checked November 1, 2026 on each company’s own website.
Nobody buys a rank here. We place every company using our own scoring system, built on many factors, from what real customers tell us to what the contract asks of you. That’s our verdict, but yours is the one that counts. The best choice is the one that fits your company, and we’re here to help you find it.
Start with what this software really does for a dental office, what an ordinary day looks like, and what the words mean.
What it’s forA family practice, a pediatric office and an oral surgeon lose patients in different places. See who suits yours.
Find my fitOne table with the ranking, the best fit for each company, the price and customer ratings, plus our grades on what matters most.
The 5-minute briefIt’s 7:50 on a Tuesday morning. Your 10:00 cleaning canceled by voicemail last night, your 2:30 hasn’t confirmed, and a stack of patients who were due back in the spring still haven’t been called. Your front desk would love to get to them, but the phone keeps ringing, there’s a family at the counter, and someone has to follow up on last month’s balances. Nothing here is a disaster. It’s just the slow leak that turns into empty chairs.
Patient engagement software is built for that leak. It’s the software that talks to your patients between visits: it sends the reminder, lets them text back, nudges the ones overdue for a cleaning, gets their forms done before they arrive, and sends a link so they can pay a balance from their phone. When it’s connected properly to your practice software, your team stops copying things from one screen to another and stops leaving the same voicemail three times.
You probably aren’t shopping for software because you enjoy it. You want full hygiene days, fewer awkward money conversations and a front desk that goes home on time. So this guide compares seven options for dental offices, from a brand-new single-dentist practice to a group with several locations, with the plain answers you’d want before signing. If a word sounds like software talk, we explain it where it appears, and our list of phone words in plain English is there whenever you need it.
The 5-minute brief on patient engagement software
Among patient engagement software for dental offices, NexHealth comes first in our order: it publishes its HIPAA agreement, connects booking, forms and payments to your patient records, and offices are happy with it. RevenueWell and Weave follow, and Weave is the one that puts your phones and patient texting together. Only Weave and OhMD have a starting price we can confirm. Doctible’s prices need confirming, so that’s an Ask before you sign, and the other four sell by quote.
| System | Best fit | Plan to start with | Price | Customer review ratings |
|---|---|---|---|---|
| #1NexHealth | Offices keeping their phones that want booking, forms and payments connected | A package you build | By quote | G2 4.8 out of 5Capterra 4.7 out of 5 |
| #2RevenueWell | Dental offices that want reminders, recall and marketing together | Starter or Professional | By quote | G2 4.7 out of 5Capterra 4.4 out of 5 |
| #3Weave | Offices that want phones and patient texting in one place | Base Plan with the Coordinate Bundle | From $199 a month | G2 4.6 out of 5Capterra 4.4 out of 5 |
| #4Doctible | Smaller dental offices using a less common practice software | Ask before you sign | Ask before you sign | G2 4.5 out of 5Capterra 4.8 out of 5 |
| #5Curogram | Medical offices first, and orthodontic offices on Cloud 9 | No plan names published | By quote | G2 4.8 out of 5Capterra 5.0 out of 5 |
| #6Solutionreach | Offices comfortable with a yearly contract | Patient Connect | By quote | G2 4.3 out of 5Capterra 3.8 out of 5 |
| #7OhMD | Offices that want AI answering on their current number | Core | From $300 a month | G2 4.8 out of 5 · too few on Capterra |
Our grades for a dental office
Star ratings tell you whether people like a product. They don’t tell you what the bill looks like in month three, or what happens the day you try to cancel. So we graded these companies on the seven things that decide whether you’ll be glad you signed or sorry you did, the way a report card would.
A grade needs enough recent evidence behind it, and here’s the honest picture. Weave’s grades rest on a year of reviews across Google, G2 and Capterra, which gives us a fair read on how health care offices feel about it, though only a handful of those reviewers work in dental offices. NexHealth and Doctible now have enough recent Google reviews for us to grade Happy customers too. Curogram’s rest on 25 recent reviews from G2 and none of them came from a dental office, so its Good for Happy customers tells you how medical offices feel. It can’t tell you how your dental office would feel. For RevenueWell, Solutionreach and OhMD, we couldn’t read enough recent reviews, so Happy customers shows Not enough information, and they show “Fewer reviews so far” under their names, which means a company’s place could move as more reviews come in. That never counts against anyone, and it’s no reason to rule a company out. Their other grades come from what each company publishes about its own prices, support, contracts and features.
A Good doesn’t mean perfect, and a Poor doesn’t mean a bad company. It means this is where you should slow down and look closer before you sign.
The report card: dental offices
Scroll inside the card to see all 7
Grade details
NexHealth
You build a package, and no package prices are published. Usage costs are, such as $0.012 a text after 5,000 campaign texts per location a month. It says “Setup is on us,” though your order form has the final word.
Offices reviewing it on Google over the past year mostly praise its setup, online booking, forms and payments, and say its team is quick to help.
Its public status page listed six resolved incidents from September to October 2026, including one outage of 1 hour 33 minutes. No uptime promise is public, so ask for its service levels in writing.
Admins can set roles by feature, and audit logs are in its export tool. Onboarding comes in every package, with a named onboarding manager, a kickoff call and staff training, and its help center is searchable.
Phone support runs Monday to Friday, 8 a.m. to 7 p.m. Eastern, with callbacks, and it says you reach a person in about 40 seconds. Its pages list four different phone numbers, so get the right one when you sign.
Month to month has a minimum of the first 3 billing cycles. Annual takes 90 days’ notice before the term ends, or it renews for 12 months. No cancellation fees are stated, and how you get your data out isn’t published.
Its six products cover booking, forms, payments and recall, with a connection that reads and writes to your patient records. It publishes the HIPAA agreement it signs with practices. How you get your data back when you leave is the one key need still open.
Grade details
RevenueWell
It sells by quote, with Starter, Professional and Premium and no prices published. It does tell you more about the rest of the bill: a one-time setup or registration fee may apply, taxes are extra, added locations are prorated, and free trials are offered.
Its public status page covers phones and AI, and showed no incidents in the two weeks we checked. Its contract promises reasonable efforts, with no uptime figure or credit.
An onboarding specialist is your main contact, then a customer success manager takes over, and its public help center has about 150 articles. Full control of user permissions is stated for Enterprise only, and onboarding may carry a one-time fee.
Call 847-597-1745 or email support@revenuewell.com, with a public help center behind that. Support hours aren’t on its support page, so ask.
Give notice at least 30 days before your term ends, and not by email. There’s no way out for convenience during a term, fees paid aren’t refundable, and it renews by itself. Nothing says how you get your data out.
It was built for dental, with recall by text, email and mail, and it names Eaglesoft, Dentrix, Dentrix Ascend, Open Dental, WinOMS and Denticon. What writes back differs by system, and how you get your data out needs asking.
Grade details
Weave
The Base Plan starts at $199 a month and the Coordinate Bundle adds $149, so most dental offices should price the two together at $348. Setup is set in your order, with no amount published.
Customers on Google, G2 and Capterra like its texting and calling tools, though only a handful of those reviewers work in dental offices.
Its terms make no uptime promise, though many offices say it runs smoothly day to day. Its public status page lists incidents by date, so keep a backup such as a cell phone for the day the system is down.
Customers find it easy to use day to day and mention an easy setup. Its help center is public, and one-on-one training sits on a higher plan.
Call 888-579-5668, Monday to Thursday, 6 a.m. to 6 p.m., and Friday, 6 a.m. to 5 p.m. Mountain, or use live chat. Offices are mixed on how quickly problems get solved, so ask who helps you if you ever move your number out.
Month to month takes 30 days’ notice, and canceling isn’t final until your numbers have moved out. On a fixed term, the remaining balance comes due, and refunds aren’t offered.
As patient engagement software for dental offices, it states an answer on every key need. Reminders, recall and forms sit in the Coordinate Bundle, and it replaces your old phone system.
Grade details
Doctible
The site shows two plan line-ups that don’t match, and sign-up pages call pricing custom, so get the price in writing.
Offices reviewing it on Google over the past year mostly praise its patient texting, helpful onboarding and quick support.
It has a status page with uptime history, though it isn’t linked from its site. Its terms promise reasonable efforts, with no uptime figure or credit.
Offices find it easy to use day to day. It offers personal onboarding and training, and it’s usually live in a few business days. Audit logs and a searchable help center aren’t published.
Reach support at 1-858-771-4845, by ticket, by live chat from your dashboard or by email. Hours and a response time aren’t published.
Your Order Form sets the term. You give notice of non-renewal through a link in your account, and the notice period and any early exit cost aren’t published.
It supports 23 dental systems, with two-way texting, reminders, recall and a waitlist that fills openings by text. Every practice signs the HIPAA agreement. How you get your data out isn’t published.
Grade details
Curogram
No price or plan names are published, so you get the price from sales.
Medical offices clearly like it. None of the 25 recent reviews we read came from a dental office, so this can’t tell you how your office would feel.
Its public status page showed 100% uptime over the last 90 days on November 1, 2026. Its contract gives no uptime promise or credit, so ask how your office would know if a reminder doesn’t go out.
It runs in a web browser with nothing for patients to download, with role-based permissions and permanent audit trails. Account managers guide your setup, and customers find it easy to work in.
Support runs 5 a.m. to 5 p.m. Pacific with live phone and email help, at +1 (888) 898-4683, and it has a help center. Which weekdays isn’t stated.
The first term runs one year, and the posted terms give no right to leave without cause in that year. Fees aren’t refundable.
It covers two-way texting, reminders, recall, forms, payment requests and review requests, and lists Dentrix, Eaglesoft, Open Dental and Curve Dental. Dental isn’t on its own list of who it helps, and how you get your data out isn’t published.
Grade details
Solutionreach
Patient Connect is its entry package, and no price is published. Setup, integration and license fees are set in your Order Form, by location, provider or usage, and a fee for third-party technology has no published amount.
Its status site lists four parts of the service and reported no incidents from October 18 to November 1, 2026, though phones aren’t among them. Its contract gives no uptime figure or credit.
A dedicated success coach handles onboarding, in under a week depending on your practice software, and its help center has hundreds of articles. Two-step sign-in is required. Staff roles and audit trails are stated for Enterprise only.
Call 855-733-5228, Monday to Friday, 6 a.m. to 5 p.m. Mountain, and its help center is open to read.
It sells yearly contracts that renew by themselves. Written notice is due at least 30 days before the term ends, there’s no exit for convenience during a term, and fees paid aren’t refundable. How you get your data out isn’t published.
Patient Connect names reminders, recall and two-way texting, and its integrations include Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Curve Dental and Denticon. You accept a standard HIPAA agreement at first sign-in. How you get your data out needs asking.
Grade details
OhMD
Core starts at $300 and AI & Automation at $500 a month, and neither states what that price is per. Its texting page shows $250 to $1,200, and calling usage needs asking.
Its public status page showed 99.992% uptime over the last 90 days on November 1, 2026. Its terms say “as is,” with no service promise or credit.
Admins can add or remove users with role-based permissions, and every message is logged so any conversation can be reviewed. Setup takes about three weeks. Onboarding cost, training and a help center aren’t published.
No support phone line or hours are published, and dedicated support is named for Enterprise only.
Its own pricing pages say it requires annual contracts. The customer contract, the notice it takes and the cost of leaving aren’t published.
Its Dentistry page describes AI for new patient calls, confirmations and hygiene recall, and a standard HIPAA agreement comes with every contract. It names no dental software on any page, so your team may end up doing that part by hand.
Top 7 patient engagement software for dental offices
Each of these patient engagement software options earns its place for a different kind of dental office, so read its best fit before you read the rank. Ratings on each card come from G2 and Capterra, two independent sites where customers rate business software out of 5. Only two companies here show a starting price we can confirm, and neither spells out what that price covers, so treat every figure as a place to start the conversation.
Best fit for offices keeping their phone company
You build a package from six products, and its connection reads and writes to your patient records. It runs by text and email beside the phone system you already have, and it publishes what extra usage costs.
Read on NexHealthBest fit for dental reminders, recall and marketing
Built for dental practices, RevenueWell handles recall by text, email and mail, and it lets you reach out when a slot opens up, with marketing tools alongside. It lists the main dental software by name.
Read on RevenueWellBest fit for phones and patient texting together
Weave replaces your phone system and adds texting, so your team sees who’s calling, a missed call can turn into a text, and patient conversations sit in one place. Reminders and recall come in an add-on bundle.
Read on WeaveBest fit for less common practice software
Doctible has a dental page of its own and lists 23 dental systems, including several smaller names others don’t list. It requires a signed HIPAA agreement from every practice, and setup usually takes a few business days.
Read on DoctibleBest fit for medical and some orthodontic offices
Curogram is a texting and forms system with no app for patients to download. Its pages center on medical offices. The dental fit is strongest for orthodontic practices on Cloud 9.
Read on CurogramBest fit for offices happy with a yearly contract
A long-running name in reminders and recall, with a dental page, a long list of practice software and coaching during setup. It sells on yearly contracts, so it suits an office that’s sure of what it wants.
Read on SolutionreachOhMD
Best fit for AI answering on your current numberOhMD sits on top of your existing number, so patients can text your landline and AI can answer calls on the higher plan. It has a Dentistry page, but it doesn’t name any dental software, so ask before you count on a connection.
Read on OhMDHow they landed here
Our order comes from many factors. Here are a few highlights that shaped where each company sits for a dental office.
Patient engagement software by practice type
Every dental office needs the same basics from patient engagement software: reminders, two-way texting and a real connection to your practice software. After that, what you need depends on how your practice fills its schedule. Find the step below that sounds like you. Some picks depend on a plan or an add-on, so check that company’s section in our provider reviews before you buy.
What an empty chair means to you: your hygiene schedule pays the bills, and it runs on people coming back twice a year. One open hour is a small loss. A few hundred patients who quietly drifted past their recall date is a big one, and nobody at the front desk has time to phone them all.
What matters most: recall that runs by itself, a way to fill a last-minute opening, reminders patients can answer with a text, and a way to send a balance by text so nobody has to bring it up at the counter.
Start with: Weave, RevenueWell and NexHealth.
Which one for you?
What an empty chair means to you: your patient can’t answer the text. A parent juggling school pickup can, and that same parent may have three children on your schedule. If reminders arrive as three separate messages, or go to a child’s old number, the appointment gets missed.
What matters most: family scheduling, reminders that reach the right adult, and forms a parent can finish from the car.
Start with: NexHealth and RevenueWell.
Which one for you?
What an empty chair means to you: a missed adjustment throws off a treatment plan and a tight day of short appointments. Your patients are mostly teenagers and busy parents, and they’d much rather text than call back.
What matters most: a connection to your orthodontic software, since many offices run something other than general dental software, plus texting and payment reminders for long treatment plans.
Start with: NexHealth, Solutionreach and Curogram.
Which one for you?
What an empty chair means to you: your patients often come by referral, one time, for one procedure. Recall matters less here. What matters is answering the phone when someone’s in pain, and making sure they follow your aftercare instructions.
What matters most: calls that don’t get lost, instructions sent after a procedure, and a connection to specialty software such as WinOMS.
Start with: RevenueWell, Weave and Solutionreach.
Which one for you?
How your needs change as your office grows
Your kind of practice is only half the picture. A brand-new single-dentist office and a group with five locations live very differently, even when they do the same dentistry. Here’s what tends to change, so you buy for the office you have today.
Find your situation
Your practice type and office size tell you what you need. Where you are right now tells you what to do first. Most dental offices are in one of these four spots.
Looking for the software that runs your whole office, including charts and claims? That’s a different product, and our guide to dental practice management software covers it.
Free personalized guidance
See phones and patient messaging in one place
Tell us your practice type, locations and practice software, how you reach patients today and your timeline. Our telecom consultant can help you compare patient engagement software before you commit.
A clear next step for patient communication
Request Free HelpWe’ll help guide your setup from start to finish.
What dental offices really use patient engagement software for
Dental offices use patient engagement software to keep chairs full, bring overdue patients back, collect what they’re owed and take paperwork off the front desk. Few owners care about the software itself. They care about what happens at 2:30 when the chair is empty, or at month-end when the balances are still out.
An ordinary day with patient engagement software
Here’s what all of that looks like in practice, using a made-up two-dentist family office with two people at the front desk. The details change from one office to the next, but the day may feel familiar.
Most of this works on any system in this guide, but some pieces, such as texting after a missed call or filling a waitlist, depend on the company and the plan. Each company’s section below tells you what’s included, and our features compared table lines them up.
Patient engagement software 101
Patient engagement software is a website and phone app your front desk uses all day, connected to the practice software where your schedule and patient records live. You pay monthly, usually by location, and it reads your schedule to know who’s coming, who’s overdue and who owes a balance. Then it sends the right message at the right time. Your practice software stays exactly where it is, and this sits on top of it.
The connection is what separates a good setup from a frustrating one. A one-way connection only reads your schedule, so your team still types things in by hand. A two-way connection also writes back, so a booking, a confirmed status or a finished form lands in your practice software by itself. Most companies here describe some kind of write-back, and how much of it works depends on your software and your version. That’s why seeing it work on your own system matters more than any list.
How patient engagement software follows a visit
Phone words in plain English
Software companies have their own language, and they don’t all use the same words for the same thing. These are the ones you’ll run into most often when you compare patient engagement software for a dental office.
What every dental office should expect from patient engagement software
Whatever you buy, and however small your office is, these eight things should be there. If a company can’t confirm one, slow down and find out why.
How many users, locations and texts do you need?
Start by counting locations, then count the people who’ll use it. Unlike a phone system priced per person, most of this software is priced around your office, so a location or a dentist may matter more than a login. Then think about your texts. Your reminders and patient conversations may not be counted the same way as a campaign to your whole patient list. NexHealth, for example, doesn’t count two-way and template texts toward its Campaign limit of 5,000 per location per month, and it charges $0.012 a text above that. RevenueWell’s Plans page shows limits of 750, 1,750 and 3,250, and Solutionreach’s shows 1,750, 3,500 and 4,500, with neither page spelling out which plan gets which. If your list is large, ask how many messages a recall run would use.
Buy for the office you have today. Adding a location is easy on every system here, but taking one away isn’t always. RevenueWell’s contract doesn’t let quantities drop during a term, and Solutionreach’s agreement doesn’t address removing a location or provider.
How to switch without losing anything
If you’re already using reminders or recall, the move is routine when you do it in this order. If you’re starting fresh, skip the first two steps. This takes planning because your recall history and your texting number are the two things you don’t want to lose.
Equipment, internet and rules for patient engagement software
Most dental offices need very little equipment for patient engagement software, because it runs in a web browser and an app. The exceptions are phones, and any tablet or card reader you decide to add. A few rules also apply no matter how small your office is. Here’s what to buy, what to skip and what you can’t ignore.
What you need to buy
Rules and must-dos for texting patients
Should AI answer your dental office’s phone?
AI can catch after-hours calls and routine questions for a dental office, and five of the seven companies here now sell some form of it, usually as an extra. An AI receptionist is software that picks up the phone and talks with your patient. It can answer common questions and take an appointment request at 9 PM, which is when many people finally get around to calling their dentist.
The worry isn’t the AI itself. It’s a patient with a swollen face getting stuck talking to it. No company here publishes a clear answer on whether its AI tells an emergency caller to dial 911, so Ask before you sign what happens on that call, how a patient reaches a person, and whether your HIPAA agreement covers the AI. Weave’s AI Receptionist is in early access at the time of writing, with payments, recall and language switching listed as coming soon on its product page. RevenueWell’s AI Receptionist offers a 30-day free trial and works in English and Spanish. Solutionreach’s answers through your existing phone system, OhMD’s sits on its AI & Automation plan from $500 a month with calling billed separately, and Doctible’s AI Front Office routes sensitive items to your staff.
If answering the phone is your biggest problem, compare our AI dental receptionist guide with our dental answering service guide, which covers live people.
Patient engagement software features compared
All seven patient engagement software options here offer texting and reminders in some form. The differences are which plan a feature sits on, how much is confirmed, and whether the company also runs your phones. “Ask before you sign” means the company hasn’t published an answer we could read, and it doesn’t mean the feature is missing.
| System | Reminders and texting | Recall | Online booking and forms | Payments and reviews | Phones |
|---|---|---|---|---|---|
| NexHealth | Communications product | Scheduling and Communications | Scheduling and Forms products | Payments product, reviews in Communications | Not in the packages |
| RevenueWell | All three plans | All three plans | Booking starts on Professional, and forms vary by plan | Payments on Starter, reviews from Professional | RevenueWell Phone, and its pages differ on which plans include it |
| Weave | Texting in Base Plan, reminders in Coordinate Bundle | Coordinate Bundle, $149 a month | Coordinate Bundle | Text to Pay in Base Plan, reviews in Attract Bundle | Yes, it replaces your phone system |
| Doctible | Yes | Yes, by email or text | Yes, and the two plan line-ups differ | Yes, and the two plan line-ups differ | Doctible Phones, on the Scale plan |
| Curogram | Yes, plan not published | Yes, by text first | Forms yes, booking Ask before you sign | Payment requests and reviews, plan not published | No, it works with your current provider |
| Solutionreach | Patient Connect and up | Patient Connect and up | Offered, package Ask before you sign | Offered, package Ask before you sign | SR Phones, sold separately |
| OhMD | Texting on Core, reminders plan not published | Offered, plan not published | Scheduling on AI & Automation, forms Ask before you sign | Payment reminders, reviews Ask before you sign | No, it works on your existing number |
Dental software and the HIPAA agreement
These two are the first things to pin down, because without them nothing else matters. The table shows what each company names and states, and a name on a list doesn’t prove how deep the connection goes.
| System | Dental software it names | Does it write back? | HIPAA agreement |
|---|---|---|---|
| NexHealth | Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Curve Hero, Dolphin and more | Reads and writes to patient records | Ask before you sign, and get it in writing first |
| RevenueWell | Eaglesoft, Dentrix, Dentrix Ascend, Open Dental, WinOMS and Denticon | Yes, and what writes back varies by system | It states it signs one. The text isn’t published |
| Weave | Eaglesoft, Fuse, Dolphin and Dentrix Ascend appear in its releases. The full list couldn’t be read, so ask about yours | Its dental page describes appointment write-back | Part of its Terms, for all customers. Confirm the AI Receptionist in writing |
| Doctible | 23 systems, including Dentrix, Eaglesoft, Open Dental, Easy Dental and DentiMax | Depends on your system and setup | Required of every practice, with a published copy |
| Curogram | Dentrix, Eaglesoft, Open Dental, Curve Dental, Dolphin, Cloud 9 and more | Ask before you sign | It states it signs with all clients. The text isn’t posted |
| Solutionreach | Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Curve Dental, Denticon and more | Two-way sync in general terms, and forms on select systems | Its contract provides for one. The text isn’t posted |
| OhMD | Ask before you sign, because no dental software is named | Ask before you sign | Standard agreement stated, with a published template |
Getting help and staying up
When reminders stop going out on a Monday morning, you want a person on the phone. Here’s what each company publishes about reaching support and about outages.
| System | How to reach a person | Support hours | Outages |
|---|---|---|---|
| NexHealth | Phone with callback, AI chat that passes to a person, and email | Phone Monday to Friday, 8 AM to 7 PM ET | Public status page |
| RevenueWell | Phone, email and chat | Ask before you sign | Public status page |
| Weave | Phone, live chat and tickets | Ask before you sign | Public status page |
| Doctible | Phone, tickets and live chat from your dashboard | Ask before you sign | No status page found |
| Curogram | Phone, email and help center tickets | Ask before you sign | Status page exists, and it didn’t load when checked |
| Solutionreach | Phone and an online support community | Ask before you sign | Public status page |
| OhMD | A support form, and dedicated support on Enterprise | Ask before you sign | Status page exists, and it didn’t load when checked |
Patient engagement software pricing at a glance
Patient engagement software prices are mostly private. Of these seven, only Weave and OhMD show a starting price we can confirm, from $199 to $500 a month, and neither states exactly what that price is per, whether a user, a dentist or a location. RevenueWell, NexHealth, Solutionreach and Curogram sell by quote. Doctible’s site shows two plan line-ups that don’t match, so its pricing is an Ask before you sign.
A starting price isn’t your bill, either. Weave’s Base Plan at $199 doesn’t include reminders or recall, which sit in the Coordinate Bundle at $149. So an office wanting phones, texting, reminders and recall is looking at $348 a month in listed prices, or $4,176 over a year, before setup, hardware, taxes and fees. That’s why you should compare quotes for the same set of features, not the number at the top of a page.
Listed starting prices for patient engagement software, per month
Showing the 2 of 7 companies with a starting price we can confirm. The Weave combinations add its listed starting prices together, and they aren’t a quote.
Call Pop, two-way texting, Missed Call Text, Text to Pay, the mobile app, Team Chat, Call Analytics and Fax, offered with 2 phones or without phones.
Added to Base Plan: online scheduling, digital forms, reminders and follow-ups, appointment confirmations, and recall and reactivation.
Added to Base Plan: reviews, Text Connect, email marketing up to 10,000 emails, and bulk texting up to 5,000 texts.
Weave’s pricing page uses these names, and no page maps them to Base Plan. Ask which one you’re being quoted.
Two-way patient texting, a text-enabled landline, voice and video calling, voicemail transcription and call handoff to text.
Adds AI voice and text answering, automatic message routing, custom workflows, broadcast voice calling and appointment scheduling. Calling usage is billed separately, at a rate that isn’t published.
Volume discounts, single sign-on, custom onboarding, dedicated support and multi-location support, with minimums that aren’t published.
Other plans
Starter, Professional and Premium, plus RevenueWell Phone and add-ons such as AI Receptionist and Insurance Verification.
A package built from Scheduling, Communications, Forms, Payments, Verification and Insights, with usage charges published.
Patient Connect, Practice Efficiency, Practice Growth and Enterprise, charged by location, provider or usage.
No plan names are published. Fees are set in a contract exhibit that isn’t posted.
Its site shows two plan line-ups that don’t match, so get your plan and price in writing.
Neither phone product shows a price you can confirm, and neither is priced as a stand-alone plan.
Patient engagement software cost as you grow
We can’t give you a price for a five-person or twenty-person office, because no company here publishes one by size. What we can show is what each patient engagement software company ties its price to, and what can push your bill higher as your office grows.
| System | What the price is tied to | What can add to your bill |
|---|---|---|
| NexHealth | The products you choose, with usage allowances per location | $0.012 a campaign text above 5,000, $0.20 a verification above 800, and 2.9% + $0.30 on patient payments |
| RevenueWell | Locations, unless your order states otherwise | Usage fees on a fee schedule we couldn’t read, and text limits by plan |
| Weave | Users, locations, your needs, products and hardware | Setup set in your order, taxes, federal fees, cost recovery fees and new number fees, all without published amounts |
| Doctible | Ask before you sign, because the unit isn’t published | Added users are charged a prorated fee, and phone fees aren’t published |
| Curogram | Seat licenses in your contract | Going over seats or usage adds fees and moves you to the next plan, with amounts not published |
| Solutionreach | Location, provider or usage, as set in your order | Setup and integration fees, and a fee for third-party technology with no published amount |
| OhMD | Ask before you sign, because the unit isn’t published | Calling usage on higher plans, at a rate that isn’t published |
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Patient engagement software reviews
Customer ratings for these patient engagement software options come from G2 and Capterra, two well-known business software review sites. A rating gives you a quick feel, but it can’t tell you how a system fits a dental office, so each company below also gets a full write-up, plain answers on contracts and canceling, and up to six cards that sum up, in our own words, what reviewers wrote in the past year. Those cards pair each company’s Google Maps listing with one review site. Each one names the reviewer, the month and the site, and links back so you can read it for yourself.
Customer review ratings for patient engagement software
Both sites rate out of 5, and bars start at 3.0 so small differences are easy to see. The number in parentheses is how many customer reviews each rating is based on, across all types of practices and all years. Ratings checked October 24, 2026, and refreshed every 30 days.
A package you build, connected to your patient records
NexHealth fits the office that’s happy with its phones and tired of retyping things. You build a package from six products: Scheduling, Communications, Forms, Payments, Verification and Insights. A connection it calls the Synchronizer reads and writes to your patient records at no charge to practices, so bookings, forms and payments can land where they belong. Patients can book online, answer a waitlist offer, split a bill into installments, and get recall messages that read your continuing care codes. Insurance verification runs by itself up to a week ahead.
It’s also unusually open about usage costs. Campaign texts come with 5,000 per location a month, then $0.012 each, insurance verifications include 800 a month, then $0.20 each, and patient payments cost 2.9% + $0.30. One practical detail is worth knowing. If your practice software runs on a server, syncing stops when that server is off. If it’s in the cloud, syncing runs only while staff are logged in on the Chrome extension and working in the schedule. NexHealth’s packages run by text and email, so your phone company stays your phone company, and it carries your 911 service.
Not the best fit if: you want one company to handle phones and patient messages. NexHealth has a separate page selling a phone product, which we couldn’t confirm is on sale today.
NexHealth customer reviews
From G2 and Google Maps, all from the past year. Each card opens the review where it was posted.
Streamlined Patient Communication and Scheduling with NexHealth
Small-Business (50 or fewer emp.)
Highly Customizable Communication, First-Class Support
Small-Business (50 or fewer emp.)
User-Friendly and Time-Saving Dental Practice Solution
Ask before you sign: to see the HIPAA agreement linked in your order form before any patient data moves. NexHealth uses its own published agreement and won’t sign a practice’s own form. Also ask whether your software is among the 15 systems in its developer docs or only on its longer website list, what happens if you leave an annual term early, how you get your data and message history out, and what happens to a texting number it hosts. Texts come from your office number when hosting is possible, and campaigns and reviews use other numbers.
Read more NexHealth reviews on Google Maps and G2. Its newest Capterra review is more than a year old.
Built for dental practices, with more than 11,200 served by its own count
RevenueWell suits a dental office that thinks of empty chairs as a marketing problem as much as a front desk problem. Everything on its site is written for dentists. Automated recall goes out by text, email and mail to keep the hygiene schedule full, ASAP Lists reach patients when a slot opens unexpectedly, and aftercare instructions can go out by procedure code. Its plans run from Starter through Professional to Premium. Starter’s list covers recall and reminders, reactivation, texting, analytics and payments, while online scheduling, reviews and surveys, and custom forms begin on Professional.
RevenueWell names Eaglesoft, Dentrix, Dentrix Ascend, Open Dental, WinOMS and Denticon, and what writes back differs from one to the next, so check yours. Eaglesoft gets a real-time, two-way sync, with payments and forms written back. Dentrix Ascend takes appointments, forms and patient details. The six recent G2 reviews we read lean positive on ease of use and patient texting, though that’s too few to call a pattern. RevenueWell also sells its own phone system, RevenueWell Phone, and the 911 and moving-your-number details sit in help pages we couldn’t open.
Not the best fit if: you want to see a price and a firm contract length before talking to anyone. RevenueWell sells by quote, and its pages differ on monthly and annual terms.
RevenueWell customer reviews
From G2 and Capterra, all from the past year. Each card opens the review where it was posted.
RevenueWell Streamlines Patient Communication and Appointments for Our Dental Practice
Small-Business (50 or fewer emp.)
Easy-to-Use Platform with Helpful Automated Patient Texting
Small-Business (50 or fewer emp.)
Helpful Insights and Great Communication
Small-Business (50 or fewer emp.)
Attentive Team, Easy Navigation, and a Great-Looking Platform
Mid-Market (51‑1000 emp.)
Most complete software. The best
Terrible company that is outdated
Health, Wellness and Fitness, 2 ‑ 10 employees
Used the software for: Less than 6 months
Ask before you sign: whether 911 works on RevenueWell Phone, including the mobile app, how moving your number works, whether phones are included or an add-on, what texts cost above your plan’s limit, how you get your data out, and whether your HIPAA agreement covers phones and call recording. Your data can be deleted 30 days after the contract ends.
Read more RevenueWell reviews on G2 and Capterra. We didn’t find a Google Maps listing for RevenueWell.
It replaces your phone system and adds the patient tools
Weave is the one to look at when your phones and your schedule feel like the same problem. It’s a phone system and patient engagement software in one. When a patient calls, Call Pop shows your team who it is before anyone picks up. When nobody can answer, Missed Call Text can go out so that caller doesn’t move on to the next office. The Base Plan covers calls, two-way texting, Text to Pay, Team Chat and faxing. Reminders, recall, online scheduling and digital forms come in the Coordinate Bundle, so most dental offices should price the two together at $348 a month in listed prices.
On both G2 and Capterra, customers find Weave easy to use day to day, like its texting and calling tools, mention an easy setup and speak well of its support. Reviewers on both sites also report technical trouble at times, so keep a backup plan for the day the system is down. Those reviews come from all kinds of health care offices, and only a handful are dental. Weave’s dental page describes automatic appointment write-back to your practice software, and insurance verification appears on its pricing page as a dental-only feature.
911 and your number: because Weave becomes your phone company, you should know both of these before you sign. Weave offers internet 911, called E9-1-1, on its phones. Your 911 calls go through a third-party provider and may reach a specialized call center, so whoever calls needs to state their location right away, every time. Keep your address current in Weave’s admin portal, and give Weave an email or phone number for 911 alerts. Weave warns that 911 can fail in a power, network or internet outage, or if an account is suspended, so it recommends a backup such as a cell phone. To move your number in, Weave handles the transfer at installation, and the name and address must match your current phone company’s records. Billing can start before the move finishes unless your order states otherwise. To move your number out later, your account must be active and in good standing, so finish that move before you cancel.
Weave also changed owners on October 26, 2026, when Francisco Partners completed its purchase. The company keeps its name, and the announcement states no change to customer pricing or contracts.
Not the best fit if: you want to keep your current phone company. Weave replaces your old phone system and can’t connect to it, so an office that’s happy with its phones may prefer something that sits alongside them.
Weave customer reviews
From G2 and Google Maps, all from the past year. Each card opens the review where it was posted.
Keeps Calls and Client Details Organized in One Place
Small-Business (50 or fewer emp.)
Captures Conversations Perfectly and Keeps Us on Track with Actionable Tasks
Small-Business (50 or fewer emp.)
Easy Patient Text Messaging That Improves Communication
Small-Business (50 or fewer emp.)
Ask before you sign: what your setup costs, whether the two phones are leased or yours, how 911 works on the softphone and mobile app, which plan name your quote uses, how long a number move takes, and whether your exact practice software is supported. Rises of up to 10% in twelve months can come without notice, so ask whether that applies during your term.
Read more Weave reviews on Google Maps and Capterra. Our Weave pricing guide goes deeper on its plans.
A dental page of its own and a long list of dental systems
Doctible is worth a look when your practice software isn’t one of the big three. Its supported list covers 23 dental systems, including names you won’t see everywhere, such as ClearDent, DentiMax, MOGO, Practice-Web, Total Dental and XLDent. Doctible serves dental, orthodontic, vision and chiropractic practices, and it describes two-way texting, reminders, recall by email or text, a Review Generator, and EasyFill, a waitlist that fills openings by text. The dental page states you can text from your landline, and insurance verification is available for Dentrix, Open Dental and Eaglesoft.
Setup is usually a few business days, and personal onboarding comes with it. Its HIPAA position is clearer than most on paper, because every practice must sign the agreement and a copy is published with a promise of breach notice within 60 days, though its Terms read differently, so keep your signed copy. Doctible also describes a phone product, Doctible Phones, listed on its Scale plan.
Not the best fit if: you need a clear price and plan today. The site shows two plan line-ups that don’t match, and sign-up pages call pricing custom, so everything about the plan is an Ask before you sign.
Doctible customer reviews
From Google Maps and Capterra, all from the past year. Each card opens the review where it was posted.
Life changing, lifesaver!
Medical Practice, Self-employed
Used the software for: 6‑12 months
Totally Worth It
Medical Practice, 2 ‑ 10 employees
Used the software for: More than 2 years
Ask before you sign: which plan is current and what it costs in writing, what the price covers, whether Phones replaces your phone company, whether it offers 911, how moving your number works, what canceling takes, and how you get your data out. If you use Curve Dental, SoftDent, PracticeWorks or OrthoTrac, get the connection confirmed in writing, because those appear only as logos.
Read more Doctible reviews on Google Maps and Capterra.
Texting, forms and reminders with no app for patients
Here’s who Curogram really fits. Its own list of who it helps names multi-location groups, imaging centers, primary care, behavioral health and specialty clinics, and dental isn’t on it. None of the 25 recent reviews we read came from a dental office. That doesn’t make it a poor product. Those medical offices clearly like it, and its tools cover a lot: two-way texting, reminders, recall, intake forms, payment requests by text and review requests, all running in a web browser with nothing for patients to download.
For a dental office, the strongest case is an orthodontic practice on Cloud 9, because Curogram has worked with Cloud 9 for two years on texting, reminders and forms. Its integrations list also includes names such as Dentrix, Eaglesoft, Open Dental and Curve Dental. It doesn’t list Dentrix Ascend or Denticon, and it doesn’t show how deep any connection goes. Curogram isn’t a phone system. It works with your current provider, it names RingCentral and Dialpad as connected phone systems, and 911 stays with your phone company.
Not the best fit if: you run a general dental office and want a company with dental customers you can call for a reference, or you want freedom to leave in your first year.
Curogram customer reviews
From G2 and Google Maps, all from the past year. Each card opens the review where it was posted.
Easy to Use, Reliable Patient Texting and Amazing Intakes
Small-Business (50 or fewer emp.)
Straightforward, Easy-to-Navigate Dashboard
Small-Business (50 or fewer emp.)
Easy, Clear Access to Patient Chats
Mid-Market (51‑1000 emp.)
Fast Patient Communication, Smooth Integration
Small-Business (50 or fewer emp.)
Ask before you sign: for dental customers you can call, for the HIPAA agreement itself, since its text isn’t posted, for what syncs each way with your practice software, for what happens to remaining fees if you leave early, and for how you get your data out.
Read more Curogram reviews on Google Maps and G2. Its newest Capterra review is from 2023.
Reminders and recall with a long dental history
Solutionreach suits an established office that knows it wants automated reminders and recall, and doesn’t mind committing for a year to get them. Its history goes back to 2000, it has a dental page and dental customers of its own, and its entry package, Patient Connect, names reminders, recall and two-way texting. Recall can go out by text, email or voice. Texts run from your office number, and onboarding comes with a dedicated success coach, in under a week depending on your practice software.
Its integrations page claims more than 400 systems, and the dental names on it include Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Curve Dental and Denticon. Its agreement also gives you a useful protection: if an integration fails and isn’t fixed within 10 days, you can end the affected services. Payment tools include a text-to-pay link and connected card terminals, and SR Pay can add a 3% card surcharge for patients where the law allows it. Solutionreach also sells a phone product, SR Phones, apart from its packages, and we couldn’t confirm 911 or moving your number on it.
Not the best fit if: you might want out mid-contract. There’s no right to leave for convenience during a term, and the agreement lets license fees change at any time on reasonable notice, with no cap.
Solutionreach customer reviews
From G2 and Google Maps, all from the past year. Each card opens the review where it was posted.
Easy Texting for Payments, Reviews, and Paperwork
Small-Business (50 or fewer emp.)
Great Partner!
solution reach.
Enterprise (> 1000 emp.)
Ask before you sign: which package includes which feature, what happens above your monthly text amount, for the HIPAA agreement’s text and whether it covers phones, how you get your data out, whether your Order Form can fix your price for the term, and whether SR Phones offers 911, who provides it and how moving your number works.
Read more Solutionreach reviews on Google Maps and G2.
Texting and AI voice on top of the phone line you have
OhMD works on top of your existing number rather than replacing it, so it fits an office whose main headache is the phone ringing with no one free. Core adds two-way texting to your landline or internet phone number, along with voice and video calling, voicemail transcription and a way to hand a call off to text. AI & Automation adds AI that answers calls and texts, sends messages where they should go and books appointments. Its Dentistry page describes AI for new patient calls, confirmations and benefits questions, plus overdue hygiene recall and follow-up on unscheduled treatment.
The open question for a dental office is the connection. OhMD names systems such as athenahealth, eClinicalWorks and ModMed, and we found no dental software named on any page. Its Dentistry page describes working alongside your practice software, without stating that it syncs or books into it. It isn’t a phone system either, so 911 stays with your phone company, and OhMD’s Terms state the service isn’t for emergencies and tell users to call 911.
Not the best fit if: you need reminders, recall and bookings to flow in and out of your practice software by themselves. Without a named dental connection, your team may end up doing that part by hand.
OhMD customer reviews
From G2 and Capterra, all from the past year. Each card opens the review where it was posted.
Great for Patient Texting with Flexible Options and Image Sharing
Small-Business (50 or fewer emp.)
Do not recommend
Used the software for: 3‑5 years
Ask before you sign: whether it connects to your dental software and writes back, what the starting price is per and whether $500 is a plan or an add-on, what calling usage costs, for the customer contract, for a dated and signed HIPAA agreement that covers AI voice, and what its AI does with an emergency caller.
Only two OhMD reviews from the past year turned up, and its Google Maps listing has none in that time. Read more on G2 and Capterra.
Other patient engagement software we considered
You may already own some of this. Several dental practice systems build in reminders and texting, so before you buy patient engagement software, check what your practice software can do on its own. We haven’t graded these here, and our dental practice management software guide covers them in full.
Our Verdict on patient engagement software
There’s no single right patient engagement software for every dental office, but there is a clear way to choose. Start with what’s costing you the most. If your phones and your front desk are tangled together, Weave handles both in one place, as long as you’re ready to change phone companies. If you think of recall as a way to grow, RevenueWell speaks your language. If your phones are fine and your team is tired of retyping, NexHealth is the one to call. Its HIPAA agreement comes with the contract, but ask how you’d get your data back if you leave, because the agreement lets NexHealth destroy it instead of returning it. Solutionreach, Curogram, Doctible and OhMD each make sense for a narrower reason, and the sections above show you when.
Whichever you choose, ask to see it working on your own practice software before you trust it. Book a test appointment, send a test form, and watch where they land. Then get the HIPAA agreement, the full monthly cost and the rules for canceling in writing. Dental offices rarely get hurt by a missing feature. They get hurt by a contract they didn’t read, or a connection nobody tested.
What patient engagement software does well
- Reminders and text confirmations give you time to fill a canceled slot.
- Recall reaches overdue patients without anyone working down a list.
- Forms and payment links get handled before patients reach your counter.
What to plan for
- How much writes back depends on your practice software and version.
- Texting needs patient consent and carrier registration.
- Most prices come by quote, so compare the same features side by side.
Quick math: a year at listed starting prices
Showing the 2 of 7 companies with a starting price we can confirm, over 12 months.
These figures multiply listed starting prices by 12. They aren’t quotes or totals for any office size, and they leave out setup, hardware, calling usage, taxes and fees.
Patient engagement software FAQs
What is patient engagement software?
Patient engagement software is what a dental office uses to stay in touch with patients between visits: appointment reminders, recall, two-way texting, online booking, digital forms, payment links and review requests. It connects to your practice software and runs much of that by itself.
Which patient engagement software should a dental office start with?
Start with what’s hurting most. Weave suits offices that want phones and texting together, RevenueWell suits offices that want reminders, recall and marketing from one dental company, and NexHealth suits offices keeping their phones that want booking, forms and payments connected.
How much does patient engagement software cost?
Most companies here price by quote. Weave’s Base Plan starts at $199 a month, and reminders and recall add $149. OhMD starts at $300 a month. Neither states exactly what that price is per, and setup, hardware, taxes and fees come on top.
Does patient engagement software work with my practice software?
Usually, but how well depends on your system and version. Some connections only read your schedule, while others write bookings, forms and payments back. Ask to see one work on your own system, and get your version confirmed in writing.
Is texting patients HIPAA compliant?
It can be. Use a company that signs a HIPAA business associate agreement that covers texting, keep routine reminders light on health details, and use secure messaging for anything clinical. Your office shares the responsibility, so train your team on what’s OK to send.
Do patients need to agree to receive texts?
Yes. Add a texting consent line to your new patient forms before you start, and make sure every patient can stop messages easily. Marketing texts need written consent, and your texting number needs carrier registration first.
Is Weave a phone system or patient engagement software?
Both. Weave provides business phones along with texting, and its bundles add reminders, recall, forms and reviews. It replaces your old phone system. See our Weave pricing guide for its plans, and our business phone systems guide for other phone options.
Will 911 still work if I change my phones?
On Weave, 911 is offered over the internet, and it relies on the address you keep current, so update it when you move, and keep a cell phone as a backup for outages. If your software doesn’t include phones, such as NexHealth, Curogram or OhMD, 911 stays with your phone company. For RevenueWell Phone, SR Phones and Doctible Phones, Ask before you sign.
Can I keep my phone number?
If you keep your phone company, nothing changes, though you may need to enable your number for texting. If you move your phones to Weave, your number can be moved over at installation. Keep your old service until the move is complete, because canceling first can cost you the number.
What should I do if I’m stuck in a contract?
Find your renewal date and notice period first, because many of these contracts renew by themselves. Ask a new company whether it will help with your old contract. NexHealth offers a buyout, with exclusions, so ask what qualifies.
Can patient engagement software answer calls after hours?
Several companies here now sell AI that answers calls, usually as an extra. Ask how it handles a dental emergency, and how a patient reaches a person. Our AI dental receptionist guide compares the options.
Do I need this if my practice software already sends reminders?
Maybe not. Several practice systems include reminders and texting, so check what you already pay for. Separate patient engagement software earns its place when you want more recall, online booking, payment links or phones in one place.
Free personalized guidance
Ready to keep every patient coming back?
Tell us your practice type, locations and practice software, how you reach patients today and your timeline. Our telecom consultant can help you compare patient engagement software before you commit.
A clear next step for patient communication
Request Free HelpWe’ll help guide your setup from start to finish.